This topic raises a lot of questions, along with an equally substantial number of misconceptions. Which companies and situations may benefit from transitional management? What qualities should a professional in this field have? And is the cost of this solution truly prohibitive?
A Framework defined by three key factors
A quick online search shows that transitional management is “a managerial solution that temporarily entrusts the leadership of an organization, company, subsidiary, department, or division to an external executive, typically to initiate a transformation project or support a period of change.”
This definition, as provided by Wikipedia, emphasizes that transitional management is governed by three clear criteria:
- A specific objective (“a project” or navigating through “a period of change”), defined by the company;
- A fixed timeframe (“temporarily”), indicating a short-term, defined mission;
- The intervention of an external professional (“external operational executive”) to provide specialized skills not immediately available among current employees.
Moving Beyond the “Cost-Killer” Stereotype
With this framework in place, companies may use a transitional manager in a variety of situations.
As the name suggests, a transitional manager steps in during a period of transformation. Naturally, they are often called upon to handle crises, enabling the company to emerge quickly and effectively.
However, it would be a mistake to restrict this approach to crises alone. In today’s complex and unstable environment, many companies experience pivotal phases that don’t necessarily involve restructurings, layoffs, or site closures. Numerous cases actually involve companies in rapid growth, needing help to manage scaling, new hiring, and launching new services.
A closer look at real-world cases shows a broad range of applications:
- All types of companies, from mid-sized enterprises and large corporations to small businesses;
- Various sectors and job types;
- Different project durations, from a few weeks to several months, usually full-time but occasionally part-time.
The Distinct Profile of a Transitional Manager
Why, then, bring in an external professional? Why not assign this mission to an internal employee who might have the potential to take on the challenge?
There are at least three main reasons for this choice. First, urgency. The company cannot afford the time required for internal mobility, onboarding, or training. It needs specific expertise immediately and recognizes it may lack this skill internally. Second, stakes. The company is seeking a professional who has repeatedly demonstrated the necessary expertise, someone experienced in handling similar situations, who brings seniority that allows for nuanced analysis and a seasoned approach.
Finally, added value. The company wants not only a qualified and experienced professional but also an outside perspective. A transitional manager, in this sense, offers the advantage of being free from personal agendas, career ambitions, or existing relational dynamics within the organization. Their goal is to achieve professional growth horizontally (applying their skills across new organizations or sectors) rather than vertically (moving up in a hierarchy).
Thus, transitional management requires more than expertise! Beyond recognized professional skills and experience, a transitional manager’s strengths include agility, clarity, calmness, the ability to connect with teams, listen, communicate, motivate, take a high-level perspective, and look ahead.
A Tangible ROI
While we’ve clarified misconceptions that may discourage companies from considering transitional management, the question of budget remains: isn’t it an “overpriced” solution? In reality, it is an investment, and, like any investment, it raises the question of return on investment (ROI). Metrics such as cost savings, productivity gains, successful hiring rates, commercial results, and overall resolution of the identified problem are all factors in evaluating the effectiveness and relevance of this solution.
Still in doubt? Here’s another benefit of a transitional manager: you hire them through a Transitional Management Company (EMT) or a specialized firm. This provider will help you clarify your needs, validate (or invalidate) your approach, and suggest the right professional for the mission. With experience monitoring such projects, they support both you and the transitional manager throughout the mission, ensuring it proceeds smoothly. This advisory support is included in the cost of the mission.
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About Alban Azzopardi
Alban Azzopardi, an engineer with a Ph.D. in physics and an Executive Master’s degree from SciencesPo Paris, has held positions in R&D management, project management, and commercial management in the aeronautics and automotive industries. In 2007, he launched an entrepreneurial project by joining a Transitional Management firm as a Partner, overseeing the Industry division. In 2016, he joined Grant Alexander to establish and develop its Transitional Management division.